GENERAL MISSION- To assist the Hous

GENERAL MISSION
- To assist the Housekeeping Manager in planning, organizing the overall Public Area Operations as well as maintaining established standards according our hotel.
- To assist the Housekeeping Manager in coordinating the Housekeeping operations on Guest rooms, as well as to maintain high quality standard in accordance to Novotel Standard.

RESPONSIBILITIES AND MEANS
- To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.
- To ensure that all employees provide a courteous and professional service at all times.
- To assist in the training of the employees ensuring that they acquire the necessary skills knowledge to perform their duties with the maximum efficiency.
- To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department’s Operations Manual.
- To ensure that the Department’s Operational Budget is strictly adhered to and that all costs are strictly controlled.
- To ensure that all employees have a complete understanding of and adhere to the Hotel’s Employee Rules and Regulations.
- To ensure that all employees have a complete understanding of and adhere to the Hotel’s policy relating to Fire, Health and Safety.
- To carry out any other reasonable duties and responsibilities as assigned.

ADMINISTRATIVE RESPONSIBILITIES
- To ensure that standards are in accordance with the operations manual.
- To read communication book on daily events of public areas and cleaning contractor.
- To schedule staff annual leave and overtime
- To do monthly inventory.
- To compile and post daily work schedules.
- To investigate and submit report on guest comment reports.

TECHNICAL RESPONSIBILITIES
- To supervise public area deputies for Housekeeping Manager in his absence.
- To delegate duties to subordinates.
- To check work performance of subordinates and their grooming standards.
- To conduct orientation for newly recruited staff for public areas, inclusive of use/storage of equipment.
- To monitor that staff use equipment with care.
- To ensure high standard of cleanliness in public areas, function rooms, F&B outlets, offices, car parks.
- To co-ordination/check the work of the contractors and attain daily/weekly inspection
- To liaise with F & B and Engineering Department on function on daily operations.
- To issue job order and repair order for maintenance to Engineering Department.
- To check and follow up on repair order and maintenance of public areas.
- To contact supplier on repair of machine and issue outgoing record.
- To supervise the employees within the department ensuring correct standards and methods of service are maintained as stated in the department’s operation manual.
- To check long staying guest rooms and inspect VIP arrival rooms.
- To inspect corridors, back areas and staircases as frequently as possible to ensure all areas are kept clean and in satisfactory condition.
- To liaise with Laundry on the Guest Laundry.
- To handle guest complaints.


COMMERCIAL RESPONSIBILITIES
N/A

HUMAN RESOURCE RESPONSIBILITIES
- To plan training programs for staff.
- To conduct on-job/classroom training for all new staff.
- To inform Housekeeping Manager and Human Resources department of all training sessions.
- Sees that employee complaints and needs are passed to Housekeeping Manager.
- Have a good relationship with all colleagues.
- Understand, supportive, encouraging and helpful to all.

RELATIONS
- Reports directly to the Housekeeping Manager

REPLACEMENT AND TEMPORARY MISSION

- Perform other related duties and special projects as required by Housekeeping Manager both within and outside the Hotel.

ผลลัพธ์ (อังกฤษ) 2:

GENERAL MISSION
- To Assist the Housekeeping Manager in planning, organizing the overall Public Area Operations as well as maintaining established Standards according our Hotel.
- To Assist the Housekeeping Manager in Coordinating the Housekeeping Operations on Guest Rooms, as well as to Maintain High quality standard. in accordance to Novotel Standard. RESPONSIBILITIES aND means - to ensure that all employees Report for Duty punctually wearing the Correct Uniform and NAME Badge at all times. - to ensure that all employees provide a courteous and Professional Service at all times. - to Assist in. the Training of the employees ensuring that they Acquire the necessary Skills Knowledge to Perform their Duties with the maximum efficiency. - to Supervise the employees Within the Department, ensuring that the Correct Standards and methods of Service are maintained as stated in the Department's Operations Manual. - to ensure that the Department's Operational Budget is Strictly adhered to and that all costs are Strictly controlled. - to ensure that all employees have a Complete understanding of and Adhere to the Hotel's Employee Rules and Regulations. - to ensure that all employees have a Complete. understanding of and Adhere to the Hotel's Policy relating to Fire, Health and Safety. - to Carry out any Other reasonable Duties and responsibilities as assigned. ADMINISTRATIVE rESPONSIBILITIES - to ensure that Standards are in accordance with the Operations manual. - to read Communication Book on. Daily events of Public areas and Cleaning Contractor. - To Schedule staff Annual leave and Overtime - To do monthly Inventory. - To compile and Post Daily Work schedules. - To Investigate and submit Report on Guest Comment reports. TECHNICAL RESPONSIBILITIES - To Supervise Public Area. deputies for Housekeeping Manager in his absence. - to delegate Duties to subordinates. - to Check Work Performance of subordinates and their grooming Standards. - to Conduct orientation for Newly recruited staff for Public areas, inclusive of use / Storage of Equipment. - to Monitor. that staff use Equipment with Care. - To ensure High standard of cleanliness in Public areas, function Rooms, F & B Outlets, offices, Car Parks. - To co-ordination / Check the Work of the Contractors and attain Daily / Weekly inspection - To liaise. with F & B and Engineering Department on function on Daily Operations. - to Issue job Order and Repair Order for Maintenance to Engineering Department. - to Check and follow up on Repair Order and Maintenance of Public areas. - to Contact Supplier on Repair of Machine. and Issue outgoing Record. - To Supervise the employees Within the Department ensuring Correct Standards and methods of Service are maintained as stated in the Department's Operation manual. - To Check long Staying Guest Rooms and Inspect VIP ARRIVAL Rooms. - To Inspect corridors, back areas. and staircases as Frequently as possible to ensure all areas are kept in Clean and Satisfactory condition. - to liaise with Laundry on the Guest Laundry. - to Handle Guest complaints. COMMERCIAL RESPONSIBILITIES N / A HUMAN RESOURCE RESPONSIBILITIES - to Plan Training programs for staff. - to Conduct on-job / classroom for all New Training staff. - to inform Housekeeping Manager and Human Resources Department of Training Sessions all. - Sees that employee complaints and Needs are Passed to Housekeeping Manager. - Have a good Relationship with all colleagues. - Understand, supportive, encouraging and helpful to all. RELATIONS - Reports directly to the Housekeeping Manager TEMPORARY REPLACEMENT aND MISSION - Perform Duties and Other related Projects as required by special Housekeeping Manager both Within and Outside the Hotel.